Safety Standards
Responsibility for the quality of goods
If the product sold is defective, we may, at our sole discretion, either repair the existing defects or deliver a new product free of defects to the customer. In the event of the elimination of defects, the costs incurred by us do not exceed the purchase price.
In case of unsuccessful elimination of defects, the customer has the right, at his own discretion, to demand a withdrawal from the contract or a reduction in the price.
We are legally liable if a customer claims damages based on intent or gross negligence, including the intent or gross negligence of our representatives or vicarious agents. Liability is limited to unforeseen damages arising in normal circumstances.
Liability in case of intentional harm to life or health or bodily harm is not cancelled; this condition also applies to mandatory liability.
Joint responsibility
Liability for damages that goes beyond the scope of liability for the quality of the goods is excluded without regard to the legal nature of the claim. This applies in particular in the case of claims for damages arising from fault at the conclusion of the contract, due to other breaches of duty or unlawful claims for compensation for material damage.
This restriction is also valid if the client does not claim compensation for damages instead of fulfilling the obligation, but demands compensation for useless expenses.
To the extent that liability for damages against us is excluded or limited, this condition also applies to the personal liability for damages of our employees, representatives and vicarious agents.
Retention of ownership clause
We retain title to the product sold until all payments have been received in the course of the business relationship with the customer. If the customer acts contrary to the terms of the contract, in particular in the event of a delay in payment, we are entitled to cancel the transaction in respect of the product sold. In this case, there is a refusal to fulfill the terms of the contract on our part. Upon acceptance of the sold product back for sale, we are entitled to credit the proceeds from the sale against the customer’s debt, minus the corresponding costs.
The customer is obliged to handle the product sold with care, in particular, he is obliged to protect it at his own expense and at replacement cost against possible damage caused by fire, water and theft.
In the event of seizure of property or other interference by third parties, the customer is obliged to immediately notify us in writing so that we can file a claim.
Youth protection
The customer acknowledges that the products from our range are subject to legal and/or administrative restrictions on marketing within Latvia and abroad, in particular it is prohibited to provide access to the products and their transfer to children and young people. It is the customer’s sole responsibility to comply with the relevant youth welfare regulations, statutory regulations and marketing restrictions.
The client undertakes to defend and indemnify against all claims of third parties that are brought against us due to violation of the instructions for the protection of youth or other legal provisions and restrictions, and to bear the corresponding costs of legal defense.
General instructions
Sex toys should not be stored together unprotected as reactions can occur between the materials, leading, for example, to changes in color and shape, lacerations, etc.
Women and men with sensitive, allergy-prone skin should use ANY sex toys with a condom for their own protection.